Introduction

Hi again — I’m Emily Carter, IELTS Listening instructor here at IELTS Zone.
Once you’re confident with map and plan labelling, the next challenge in Section 2 is Matching Information (Places or Features) in IELTS Listening.

In this task, you’ll hear a single speaker (often a guide, organiser, or staff member) describe different locations or items. Your goal is to match each description with the correct place or feature listed in your question booklet.

This question type tests your ability to identify specific information and distinguish similar-sounding options — essential for reaching Band 7 +.

1. Matching Information (Places or Features) in IELTS Listening – Overview

Typically, you’ll see a list of letters (A–G) representing places or features on a plan, and questions (11–14 or 11–17) describing what happens or what each place offers.

Example:

Which facility provides …
11 refreshments

12 guided tours
13 gift items
14 wheelchair access

Place / Feature

Letter

A. Café

B. Visitor Centre

C. Main Entrance

You must listen carefully and connect the correct letters (A, B, C, etc.) to the questions (11–14).

Key facts:

  • Information order is not always linear — questions may come in random order.
  • Only one speaker is present (a monologue).

Each letter (A–G) may be used once, more than once, or not at all.

2. Reading and Predicting Before Listening

Before the recording starts:

  1. Read the question list (11–14).
  2. Underline keywords that describe what you need to find — for example, guided tours, refreshments, disabled access.
  3. Look at the list of options (A–G) and quickly note what kind of places they are.

This 30-second preview helps your brain prepare for upcoming vocabulary.

3. Recognising Paraphrasing in Descriptions

IELTS loves paraphrasing. You rarely hear the exact same word in the audio as in the question.

Question

Recording Equivalent

refreshments

drinks / light snacks

guided tours

staff show visitors around

gift items

souvenirs or mementos

wheelchair access

suitable for disabled visitors

Listening for meaning rather than exact words is the difference between Band 6 and Band 8.

4. Common Topics in Matching Information (Places or Features)

In Section 2, you might hear monologues about:

  • Tourist attractions (parks, museums, galleries)
  • University campuses or libraries
  • Sports centres or hotels
  • City facilities (bus stations, conference halls)

Speakers often describe what each area offers, contains, or is used for. For example:

“The North Building has recently opened a small café with outdoor seating.”
→ Question keyword: refreshments → Answer: North Building

5. Dealing with Non-Linear Order

Unlike other question types, these answers don’t always follow the order of the recording. You might hear the answer for Question 13 before Question 11.
To manage this:

  • Keep your eyes moving between both the question list and options list.
  • Don’t panic if you think you missed one — it may appear later.
  • Cross out options once used to reduce confusion.

A flexible mindset keeps you from freezing during unexpected order shifts

6. Listening for Functional Language

Speakers in this task often use functional expressions that signal what each place does:

Function

Example Expression

Location / direction

“On your left as you enter…”

Purpose

“It’s mainly used for…”

Facility

“You can buy / hire / book…”

Limitation

“It’s closed on weekends…”

Change

“It used to be a café, but now…”

Listening for these patterns helps you identify what matches each question’s idea.

7. Accent Awareness & Real-life Listening

Section 2 often features British or Australian narrators.
Pronunciation differences can hide clues — for instance, “canteen” may sound like “kin-teen” in some accents, and “centre” can sound like “sen-ta.”

Listening to British Council podcasts or BBC Travel segments is a great way to tune your ear to regional variations.

8. Common Mistakes in Matching Information (Places or Features)

Mistake

Reason

Solution

Matching too early

Guessing before the full sentence ends.

Wait for the complete description.

Ignoring keywords

Not identifying what each question asks.

Underline action words before listening.

Losing track of options

Not crossing out used letters.

Cross them out neatly while listening.

Confusing similar places

“Entrance hall” vs “Main hall.”

Note distinct clues from each.

The test checks attention control as much as listening skill.

9. Smart Practice Routine

Day

Task

Mon

Do one Cambridge Section 2 matching set under exam conditions.

Tue

Practise paraphrase recognition (match phrases to meanings).

Wed

Listen to museum or city tour clips and note function phrases.

Thu

Analyse one wrong-answer set to identify error type.

Fri

Take a timed mixed practice (Map + Matching) to build endurance.

Consistent short practice beats long irregular study.

Summary & Next Steps

To summarise, Matching Information (Places or Features) in IELTS Listening requires:

  • Recognising paraphrases and functional phrases.
  • Understanding purposes, facilities, and descriptions.
  • Managing non-linear order calmly.
  • Listening for subtle corrections or changes.

Once you can match features confidently, you’re ready to tackle numerical and factual detail tasks in the same section.

Next, move on to Table & Flow-Chart Completion to learn how to follow step-by-step processes and descriptive sequences.

Summary & Next Steps

To sum up, Sentence Completion (Two Speakers) in IELTS Listening teaches you to:

  • Predict answer types from sentence structure.
  • Catch corrections and synonyms during conversation.
  • Write answers that fit grammatically and follow word limits.
  • Transfer your answers accurately within the time limit.

Once you master this final Section 1 task type, you’re ready to progress to Section 2, which focuses on monologues and public talks.

Next, explore Map & Plan Labelling Questions to discover how to follow spoken directions and landmarks — a key skill for the next stage of IELTS Listening.